CORONAVIRUS (COVID-19)

All in-person lobby transactions by appointment only SEE UPDATES HERE

Access your account remotely through Online Banking LOGIN HERE

For financial hardship assistance CLICK HERE

News and Events

Dear Members,

Thank you for your continued patience, understanding and trust during these extraordinary times. Recently, one of our employees contracted Covid-19. We made the decision to close the credit union lobby temporarily, which was necessary to keep our members and employees safe and prevent further spread of Covid-19.

Lobby hours

The lobby will be reopening by appointment only on October 19, 2020. In the event we need to close the lobby again, we will communicate this as swiftly as possible. Please check our website and update your email with us to receive these important notifications. 

New office hours beginning November 2, 2020

We also want to continue to provide the best service we can to our members, while balancing the needs of our staff who may need to work remotely and in some cases, cover extra duties. In light of this, beginning the week of November 2, 2020, we will be operating under new office hours:

 

Monday 8 AM - 4 PM

Tuesday CLOSED

Wednesday 8 AM - 4 PM

Thursday 8 AM - 4 PM

Friday 8 AM - 2 PM 

Lobby transactions are by appointment only. Please call ahead to schedule an appointment before heading in. 

As a reminder, you can access your account anytime through our online banking system. If you are not yet enrolled or need help accessing your account, please contact a member service representative for assistance. 

We strongly encourage you to open a checking account to access your funds 24/7. Teamsters Advantage Checking is FREE with no monthly fee, no minimum balance, and no minimum transactions. With the convenience of our VISA debit card, you can withdraw cash at any ATM machine or request cash back at any point of sale - wherever VISA is accepted. Apply today! 

Thank you again for your understanding. We appreciate your loyalty to Teamsters Credit Union and thank you for your business.

October 5, 2020 

Dear Members,

We regret to inform you that a credit union employee has recently tested positive for COVID-19.

In an effort to curb the spread of COVID-19 and comply with CDC recommendations, we have decided to temporarily suspend all in-person lobby transactions effective today, Monday, October 5, 2020 until Monday, October 19, 2020, so our staff can stay safe and work remotely.

We will continue to monitor the situation and keep you posted. Please check our website and your email for updates. In the meantime, please continue making deposits and payments by mail or via our secure drop-box located outside the front entrance to the building. We will be managing these deposits and payments as timely as possible.

For check withdrawals or other assistance with your account, please call Teamsters Credit Union's main line at 763-267-6300. We appreciate your patience and understanding as we get through this together.

Sincerely,

Board of Directors and Credit Union Staff

August 3, 2020

Beginning August 3, 2020 appointments for limited lobby transactions will be available. As you plan your visit, we ask that you follow these guidelines for your safety and ours.

Appointment Required

Please call ahead to schedule an appointment. Upon arrival, please call from your vehicle and we will confirm we are ready for you to come into the credit union.

Occupancy Limit

One member is allowed into the credit union at a time.

Limited Transactions

You may schedule in-person appointments for cash and check withdrawals only at this time. Please continue to mail or make deposits and payments using our secure drop-box located outside of our building.

Masks Required

Please remember to wear a mask and keep your mask on at all times.

Next time you visit, you will see important changes to our lobby:

  • Face coverings required for all employees & members
  • Shield guards at all work stations Designated hand sanitizer stations
  • Temporary removal of seating area

We would like to thank you for your patience and understanding as we continue to work through this together.

Sincerely,

Board of Directors 

March 30, 2020

OPERATIONS UPDATE

Teamsters Credit Union thanks you for your patience as we continue to work through this unprecedented time. The health and safety of our members and staff remains our top priority. As an essential business, Teamsters Credit Union operations will continue uninterrupted, however the lobby remains closed for all in-person transactions until further notice.

Our business hours remain Monday – Thursday 8:00AM to 4:00PM and Fridays 8:00AM to 2:00PM.

All telephone, mail, and electronic transactions will continue without interruption, including: Online banking, Checking account debit card services, Savings account withdrawal by check, and Loans.

We encourage all members to access their accounts through our Online Banking here or by calling our main line at 763-267-6300. If you are not yet enrolled in Online Banking or need instructions, you can find it here.

Deposits/Payments received through the mail or credit union secure drop-box will continue to post. We encourage all members to remit payments timely. If you are experiencing financial hardship due to the COVID-19 pandemic, please review the financial hardship options below and contact us.

As a small credit union with limited staffing (who are now working remotely), please understand that you may experience minor delays in reaching us. We are working hard to assist all of our members as diligently and quickly as possible. If you reach our voicemail, please leave a message – we are assisting other members and will call you right back.

HARDSHIP ASSISTANCE AVAILABLE

Our mission remains Members Helping Members - we are focused on assisting members who have been financially impacted by the COVID-19 pandemic and are experiencing hardship. We have added several features to help:

· FEE ASSISTANCE – We are temporarily waiving late fees on all loans for members experiencing hardship. We encourage members to make all payments on time.

· PERSONAL HARDSHIP LOAN – Members who are experiencing hardship due to COVID-19 may apply for up to $2,000, with no payment due for 90 days, at a low rate of 5.99% APR

· COLLATERAL HARDSHIP LOAN – Members who are experiencing hardship due to COVID-19 may apply for up to $10,000 using collateral such as a vehicle or recreational vehicle, with no payment due for 60 days. Rates vary depending on collateral value and borrower’s credit score.

· HARDSHIP SKIP-A-PAY Members that have existing loans with us may apply to skip up to two consecutive monthly payments.

IMPORTANT: To apply for a loan, please complete this Loan Applications here. Or for a Hardship Skip-a-Pay form, click here. Or you may call our main line and have one mailed as well. An explanation of hardship is required for all requests. All requests will be processed within 2-5 business days, in the order received, subject to approval.

Please email completed loan applications to priscilla@mnteamsterscu.com.

Please email completed skip payment forms to andrea@mnteamsterscu.com.

Members can also use the secure drop-box located in front of the building or mail applications to the credit union office.

Thank you again for your patience and understanding. We appreciate your support as we work together during this challenging time.

Teamsters Credit Union

Board of Directors and Staff



March 18, 2020

Important Notice

RE: Teamsters Credit Union operations

Starting Wednesday, March 18, 2020 Teamsters Credit Union’s lobby will temporarily be closed until further notice.

All telephone, mail, and electronic transactions will continue without interruption, including:

  • Online banking
  • Checking account debit card services – your VISA debit card can be used at any ATM machine as well as for purchases wherever VISA is accepted
  • Savings account withdrawals by check – call us and a check will be mailed to your home
  • Loan services – call us and we can conduct the transaction by phone, mail, or email

For all telephone transactions, please call our main line at 763-267-6300.

At this time, business hours for all telephone transactions will remain 8:00 AM to

4:00 PM Monday – Thursday and 8:00 AM to 2:00 PM Fridays.

ONLINE BANKING

We encourage all members to access their account remotely through our Online Banking system. Online Banking allows members to access their accounts 24 hours a day, 7 days a week.

If you are not yet enrolled, click here to begin the process. Instructions on how to enroll can be found here.

If you are already enrolled, but need help accessing your account, instructions can be found here or contact the credit union for further assistance.

CHECKING ACCOUNT DEBIT CARD SERVICES

Your VISA debit card can be used for purchases and to obtain cash at all ATM machines where VISA is accepted. Teamsters Credit Union does not charge ATM fees, however, if you incur excessive ATM fees from the terminal because our lobby has closed, please call us and management will review your account.

Remember – you can also obtain cash back at the point of sale at most merchants – simply select DEBIT for the transaction, enter your PIN, and request cash back. ATM fees do not apply for these transactions.

If you would like to obtain a VISA Debit Card, now is the time to do so. Please complete and submit this Checking Application to the credit union.

SAVINGS ACCOUNT WITHDRAWALS

Savings – call the credit union during our regular office hours and a check will be mailed to your home.

LOAN SERVICES

Loan applications can be found here, on our website, via email or mail.

DEPOSITS and PAYMENTS

  • All deposits and payments received through the mail will continue to be posted daily
  • Members can drop off deposits and payments in the credit union’s secure drop-box, which is located at the front entrance to the building and marked “Teamsters Credit Union”
  • All direct deposit and payroll deduction remitted electronically via ACH will continue to post automatically
  • Members can transfer funds from savings or checking to their loan account here using Online Banking

COMMUNICATION

We will continue to communicate and update our members on our website and via email. To ensure you receive our latest communication, please update your contact information with the credit union.

We understand that the next few weeks or months may be hard from the threat of sickness to economic hardship. We are here to help you however we can. Please call our main line (763) 267-6300 or contact us via email regarding any questions or concerns you may have.

We appreciate your patience during this time as we respond to the latest updates regarding COVID-19 with a mindset of how we can provide creative solutions during challenging times.



March 15, 2020

Important Message

RE: Coronavirus (COVID-19)

Dear Members,

Teamsters Credit Union is concerned first and foremost with the safety and health of our members and staff. We are also committed to keeping you informed about credit union decisions regarding the COVID-19 situation. We are instituting changes that we feel are necessary to provide the safest environment for our members and staff, while maintaining normal credit union operations.

In an effort to support social distancing, as recommended by our state officials, we are temporarily suspending all in-person lobby transactions, beginning Wednesday, March 18. Members who have access to online banking and debit card services should use these functions now as your primary means of banking.

All telephone, mail, and electronic transactions will continue without interruption, including:

  • Online banking
  • Checking account debit card services – your VISA debit card can be used at any ATM machine as well as for purchases wherever VISA is accepted
  • Savings account withdrawals by check – Call us and a check will be mailed to your home
  • Loan services – Call us and we can conduct the transaction over the phone and via mail

For all telephone transactions, please call our main line at 763-267-6300.

Business hours for all telephone transactions will remain 8:00 AM to 4:00 PM Monday – Thursday and 8:00 AM to 2:00 PM Fridays.

Your deposit accounts are safe at your Teamsters Credit Union and your financial security is the highest priority for us. Credit union management and your Board of Directors are monitoring the situation closely. We will continue to follow guidance from state and federal agencies, including the Minnesota Department of Health and Minnesota Department of Commerce.

As always, we thank you for your continued membership and appreciate your patience as we navigate this unprecedented situation. We will continue to communicate to you regarding this issue, including updates regarding our lobby hours. Please do not hesitate to contact me directly with any questions.

Andrea Adams, President

Phone: 763-267-6305

Email: andrea@mnteamsterscu.com



Contact Us

Phone: (763) 267-6300
Fax: (763) 267-6306
Email: info@mnteamsterscu.com

Office Hours

Monday, Wednesday, Thursday 8 AM - 4 PM
Friday 8 AM - 2 PM
Tuesday CLOSED

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Teamsters Credit Union, MN

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